Back to admin workbenchPractice administration module

Workflow Console

Practice job queues, reassignment, escalations and notifications.

ModuleWorkflow6 escalations
Reassign workReview SLA
1

Configure

Needs review

Tenant, role, billing, integration and governance settings are configured from the admin surface.

Practice queues
  • Configure reassign work
  • Configure review sla
2

Monitor

Needs review

Credential gaps, SLO alerts, workflow exceptions and access changes are monitored centrally.

Escalations
  • Monitor reassign work
  • Monitor review sla
3

Govern

Needs review

Audit logs, exports, data boundaries and external-ready gates are controlled before production use.

Notification rules
  • Govern reassign work
  • Govern review sla
Module queue

Workflow operating work

ItemOwnerStatusNext action
Reassign workPractice administratorNeeds reviewReassign work inside the tenant administration boundary.
Review SLAPractice administratorNeeds reviewReview SLA inside the tenant administration boundary.